Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions (the "Terms") govern your access to and use of the Spark Utility Solutions Ltd. website (the "Site") and all services provided by Spark Utility Solutions Ltd. (the "Services"). By accessing or using the Site or Services, you signify your unreserved agreement to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Site or Services.

2. Services Description

Spark Utility Solutions Ltd. specializes in energy management and solutions, including but not limited to, prepayment meter installation and maintenance, smart meter upgrades, energy consumption monitoring, tariff optimization advice, bespoke energy management solutions for residential and commercial clients, and dedicated customer support for pay-as-you-go electricity and gas. Details of each service are available on our Services page.

3. User Obligations

As a user of our Site and Services, you agree to:

• Provide accurate, current, and complete information when prompted by any forms on the Site.
• Maintain the security of your account credentials (if applicable) and be responsible for all activities that occur under your account.
• Use the Site and Services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit anyone else's use and enjoyment of the Site and Services.
• Comply with all applicable laws and regulations regarding your use of the Services, including data protection and privacy laws relevant to the United Kingdom.

4. Intellectual Property Rights

All content on the Site, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Spark Utility Solutions Ltd. or its content suppliers and protected by international copyright laws. The compilation of all content on this Site is the exclusive property of Spark Utility Solutions Ltd.

5. Limitation of Liability

Spark Utility Solutions Ltd. will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, or products included on or otherwise made available to you through this Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

6. Indemnification

You agree to indemnify, defend, and hold harmless Spark Utility Solutions Ltd., its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable legal fees) relating to or arising out of your use of or inability to use the Site or Services, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.

7. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes arising out of or relating to these Terms or your use of the Site or Services.

8. Changes to Terms

Spark Utility Solutions Ltd. reserves the right, in its sole discretion, to change the Terms under which the Site and Services are offered. The most current version of the Terms will supersede all previous versions. We encourage you to periodically review the Terms to stay informed of our updates.